Telehealth Counseling

Expert Therapy—Anywhere in Florida

Get matched with a board-certified telehealth therapist. Safe, secure, and seamless virtual care on your schedule.

Florida’s most 5-star reviewed therapy practice.

Is Telehealth Right For You?

Whether you’re traveling, overwhelmed, or outside Jacksonville, telehealth makes therapy more accessible.

You might prefer telehealth if…

You’re outside Jacksonville or live in a rural area with limited access to in-person therapy
You travel often and want to stay consistent with your care
You feel more comfortable opening up from home
You’re managing a busy schedule and need flexible session times
You value the emotional safety of ending a tough session in your own space

With FTAJ, telehealth doesn’t mean settling. You’ll still get matched with a highly trained, board-certified therapist and have the option to switch between in-person and virtual sessions as your needs change.

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17 Therapists | 67,234+ Life Changing Sessions

Why Choose FTAJ for Telehealth Counseling?

Secure, Private, and HIPAA-Compliant

FTAJ uses encrypted, HIPAA-compliant telehealth platforms, so your sessions remain completely private. No diagnosis on your medical record. No one else in the waiting room. Just you and your therapist, in a space that’s secure, confidential, and comfortable.

Board-Certified Therapists—Online

Every full-time FTAJ therapist is board certified in delivering virtual care and trained well beyond the industry standard. Whether you’re dealing with anxiety, trauma, relationship conflict, or grief, you’ll be matched with an expert to help via a seamless, high-quality video or phone session.

Flexible Scheduling That Fits Your Life

No commute. No childcare hassle. Book appointments that fit your busy schedule or routine. Manage everything through a secure client portal, with fast access (typically within 7 days) and the option to switch between in-person and telehealth as your needs change.

Licensed Therapy Available All Across Florida

Live outside Jacksonville? Traveling? Our telehealth services are available to anyone in Florida. Get the same high-quality therapy FTAJ is known for without needing to step foot in our office. We’ll work with you to determine whether telehealth is the right clinical fit for your needs.

Ready for Therapy on Your Terms?

Whether you’re balancing a hectic schedule, traveling, or simply prefer the comfort of home, our secure telehealth sessions make expert care more accessible than ever.

Choose flexible, private video-based sessions with licensed, board-certified therapists.

What You Can Expect with Telehealth:

Expert-Led Virtual Care

All full-time therapists are certified in telehealth delivery, ensuring professional, effective support from anywhere in Florida.

Convenient, Secure Access

Attend sessions via phone or video using a HIPAA-compliant platform. No commute, no waiting room.

Easy to Schedule and Reschedule

Book online in minutes. Change or cancel with at least 48 hours’ notice—no phone call required.

Your Privacy, Protected

Your information stays private. No insurance reporting, no diagnostic labels on your medical record.

Schedule Your Virtual Session

Therapist availability is limited. Easily cancel online or by phone with 48 hours’ notice. Call (904) 302-5340 to schedule by phone.

Common Telehealth Questions

Many clients are surprised to learn that research shows virtual therapy can be just as effective as in-person care for most concerns, especially when it’s led by a highly trained, licensed therapist.

At FTAJ, the quality of care never changes. Whether you’re in the office or on a video call, you’ll work with a board-certified therapist who has 2–5x more training than the industry standard. You can expect the same expertise, the same level of care, and the same commitment to your growth, just delivered virtually.

FTAJ offers individual therapy, couples counseling, and family therapy through telehealth. Most services are available virtually, with the same evidence-based methods we use in-office, including EFT, the Gottman Method, and EMDR.

If a concern is better suited for in-person care (such as safety-related issues), our clinical team will guide you to the best fit. Our goal is always to deliver the highest level of care, in the format that works best for your needs.

Your therapist will be more than just licensed, they’ll be board-certified in telemental health and hand-selected to match your specific concerns.

All full-time FTAJ therapists complete 2–5x the required training hours each year, including specialized telehealth education. Every match is made intentionally by our clinical leadership team (not an algorithm) based on your goals, preferences, and clinical needs.

Yes. FTAJ maintains one of the highest privacy standards in the industry.
We use encrypted, HIPAA-compliant platforms and secure client records. Your diagnosis and treatment details stay completely private.

Our intake, scheduling, and billing systems are all designed to protect your confidentiality at every step.

No extra setup required.

You’ll receive a secure link before your session. Just click to join from any phone, tablet, or computer with internet. Our platform is user-friendly and works well even for those who aren’t tech-savvy.

Yes. If your video connection isn’t reliable, we can switch to a phone session.
Therapy should meet you where you are. Whether you’re traveling, relocating, or in an area with limited internet, we’ll work with you to keep care consistent and accessible.

Absolutely. One of the benefits of working with FTAJ is flexibility. You can start in-person and switch to virtual when needed—or vice versa. Many clients move between formats depending on their schedule, location, or comfort level, and our process makes that seamless.

Most clients are matched and scheduled within 3 days of completing their intake forms.
Our intake team personally reviews every submission to ensure the best clinical match. No random assignments, no automated pairing. You’ll hear from us quickly, and we’ll make sure your first session sets the tone for meaningful progress.

You can schedule online anytime—or give us a call, and we’ll walk you through it.

If you’re not sure who to work with, we offer a personalized consultation process. A member of our clinical leadership team will review your intake and recommend the best therapist for your needs. It’s just one of the ways we ensure therapy at FTAJ is tailored to your needs.

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What Clients Say About FTAJ Telehealth

“I have been meeting with [FTAJ Therapist]…using telehealth, and it has been amazing.”

I have been meeting with [FTAJ Therapist] over the last few months from home using telehealth, and it has been amazing. I have seen how much I have grown, and others have pointed out the change they have noticed in me since I began this counseling journey.

Having to overcome many personal hurdles with [FTAJ Therapist] by my side has been a Godsend!

R.M.

“I enjoy the telehealth component…it still feels personal while allowing me to be in the comfort of my own home.”

I have been working with [FTAJ Therapist] for a few months using telehealth, and she has been wonderful! I don’t know what I would have done without her, to be honest. She has helped me through a traumatic experience and brought me back to life. I had previously tried a few counselors in other locations and did not have positive experiences.

I would refer anyone and everyone to [FTAJ]. She is attentive, smart, and compassionate. You can absolutely tell that she enjoys what she does. I enjoy the telehealth component as well. It still feels personal while allowing me to be in the comfort of my own home.

J.F.

“Telehealth is a total game changer.”

I started seeing [FTAJ Therapist] for grief counseling and, admittedly, was a bit skeptical about telehealth therapy. I quickly got over that and love it! I have been in therapy previously, and after tough sessions, I would sit in my car until I was composed enough to drive. Now I sit in the comfort of my living room for the whole session, and when it’s a tough one can take the time to compose myself until I am ready to be back about my day. This is a total game changer for me! It would be hard to go back to in person therapy with the extra time out of my day driving and the emotional roller coaster of “getting it together” so I can drive home.

M.M.

* Therapist names have been removed for privacy reasons, but every review reflects real client experiences at FTAJ.

You Deserve Support That Fits Your Life

You don’t have to sit in traffic, rearrange your whole day, or push off therapy because of logistics. FTAJ’s Telehealth Counseling lets you access expert care from the privacy and comfort of your home—without sacrificing quality, connection, or progress.

Whether you’re struggling with anxiety, working through grief, navigating relationship issues, or just need a space to process, we make it easier to get the help you need, right where you are.

Therapy that’s built around you.