Frequently Asked Questions

Answers to Your Therapy Questions—Clear, Honest, and Confidential

From costs and scheduling to telehealth and privacy, we make it simple to understand how therapy works at FTAJ.

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Florida’s most 5-star reviewed therapy practice.

At Family Therapy Associates of Jacksonville, we know starting therapy can feel overwhelming. Our FAQ page is designed to give you straightforward answers, so you can feel confident before your first session. With Florida’s most 5-star reviews and therapists who complete 2–5x more training than industry standards, you can trust you’re in the right place.

The only time we recommend that a couple should consider separation is if either partner is being seriously threatened in some way. We are huge advocates for saving the relationship. But sometimes, a couple comes in and one of them is being abused sexually, emotionally, or physically by the other. When this happens, depending on the severity of the abuse, we may recommend the couple separate and for each to complete individual counseling before trying to work on their relationship as a couple. Our job is to help you sort out your thoughts and feelings so you can decide what is best for you.

Absolutely! Whether you’re in a relationship and your partner won’t come to therapy, or you’re single and looking to improve your life or relationships, we can help.

The truth is, sometimes therapy does make things more stressful in the beginning. We often say that it could get harder before it gets better. Think about it…you are going to be stirring the pot and bringing up issues that may have been ignored for some time. You are going to be learning new skills that will bring about change and any change (positive or negative) is stressful. But therapy does work and we have had countless couples come in and make amazing progress (just check out our testimonials).

We strive to see clients within the same week they contact us. If you’re ready to schedule, click on the link below.

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If something drastic has just happened in your family or relationship, and you need help or something to change quickly, a VIP Relationship Intensive is the answer. VIP Relationship Intensives are typically for couples or families who are in a crisis and don’t have weeks to wait for things to turn around.

We strive to accommodate your schedule and offer VIP Relationship Intensives Monday through Saturday. If you have more questions, or if you’re ready to schedule your VIP Intensive, call us at (904) 302-5340 to discuss your options.

Absolutely! We have helped hundreds of couples successfully repair their relationship after infidelity. We won’t sugarcoat this and tell you it will be easy, but it is possible to rebuild the foundation of the relationship and learn to trust each other again. An affair causes significant damage to the partner who was not unfaithful. There has to be a lot of damage control and repair work done before moving forward together. However, researchers have found that 75-85% of all couples can recover from an affair if you get the appropriate counseling.

Therapy is an investment in yourself and your relationship–not only financially, but it requires your time, energy, and effort.

The cost for sessions with our therapists varies, based on education level, experience, and specialties. Rates for your 85-minute initial session range from $285-$470. You can read more about our team here. Or, give us a call at (904) 302-5340 and we can help match you with the best therapist for your needs.

Yes! Mental health counseling or therapy is considered a qualified medical expense, so you can use funds on your HSA (health savings account) or FSA (flexible spending account) cards. We also can provide all necessary receipts if needed.

Therapy is expensive. That’s why we are committed to keeping it focused and helping you reach your goals as quickly and efficiently as possible. But think of it this way:

  • The average person struggling with individual or relationship issues misses several days at work or admits to not being “on their game” while at their job.Relationship and individual stressors negatively impact your physical body, resulting in more sickness, fatigue, and lack of energy and concentration.
  • The alternative to marriage counseling is divorce. The average cost for a divorce in the US is $15,000. Therapy is considerably more cost-effective than hiring a divorce attorney!
    Therapy is worth the investment in yourself and your future. But the greater question is how can you not justify spending money on therapy if it means having a healthy, vibrant life and marriage?

People spend thousands of dollars on health clubs and prescription meds for their other needs. Don’t let your emotional and mental health be less important. If you know you would be happier, more fulfilled, and more connected after therapy wouldn’t you go for it? What’s stopping you? Call us at (904) 302-5340 or schedule an appointment online.

You can always contact our office if you have additional questions. We are happy to help and will respond within two hours or less during our normal business hours.

Still have questions?

We’re here to help.

Call us directly at (904) 302-5340 or contact us online, and our team will respond within 2 business hours or less.

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